Horizon Platforms Blog

CASE STUDY: Smart Access Platform Hire – No more Admin Headaches

In the competitive, safety-driven £1.8bn Fire and Security Industry, companies must balance efficiency with their safety obligations while tackling many challenges such as supply chain fluctuations and meeting deadlines.

Many projects in the industry require people to work at height, with MEWPs being one of the safest ways to do so. But MEWP hire brings its own challenges.

MEWPs are not the only equipment fire and security companies hire, meaning businesses have multiple suppliers and many interactions each day, creating complications and increasing the likelihood of negative impacts on productivity. All of which can lead to safety issues, missed deadlines, and exceeding budget.

We spoke with the Supply Chain Manager from one of our customers in the industry, who explained why the early adoption of our free-to-use access hire portal, HireHub – alongside our 98% trouble free hire service – has helped them overcome these operational challenges, improving efficiency and saving time and money.

A man on a mewp fixing a sprinkler

The Problem Impacting Operations and Hitting Costs

“Traditionally, fire and security companies have encountered problems when sourcing and ordering access equipment such as lifters, which can be time-consuming and frustrating.

“Before working with Horizon Platforms and being introduced to HireHub, our process involved many calls, emails, and constantly going back-and-forth with MEWP suppliers to check equipment availability and confirm delivery details etc. This wasted hours each week, diverting focus away from core business activities.”

The End of Admin Overload: Time Back. Money Saved. Full Control.

“HireHub changed everything, as we can now easily see the availability of lifters directly on the hub, along with pricing information, without the need for multiple phone calls and emails. This has saved us so many hours each week in admin and allowed us to focus on other areas of our business.

“The platform allows us to have full control of our hires and off-hires whenever we need it, which gives us far more flexibility than we had previously. This has translated into real savings, with a reduction in time spent managing powered access equipment, resulting in money saved in admin per week/month/year… it [HireHub] has become an indispensable tool for us as we continue to grow and expand.”

“Also, HireHub has helped us drive a more digital-focused approach that aligns with our strategy to enhance the digital processes in our business.”

Below are the figures they monitored

No. of Machines HiredNo. of DeliveriesNo. of Hire DaysLate DeliveriesBreakdowns% Trouble Free Hire Days
6996685,522213299.42%
online powered access hire supply KPI performance dashboard

Avoid Common Issues and Save Time and Money with HireHub

Every business and industry have supplier-interaction challenges that can impact the efficiency in meeting customer, business and regulatory needs. But, unfortunately, sometimes suppliers don’t provide solutions to help you overcome challenges.

At Horizon Platforms, we’re passionate about not just being any old access platform supplier. We introduced HireHub alongside our 8 Service Commitments to help customers tackle their challenges without the time-consuming administrative burden of sourcing and hiring powered access.

Want to learn how HireHub can help to avoid hire headaches, significantly saving you time and money? Visit our HireHub page or book a portal demo with one of our experts. See how HireHub can help you work faster and smarter.